At Priyamm, your satisfaction is our priority. We strive to deliver your luxury silver jewellery securely and promptly. Here’s everything you need to know about our shipping process, timelines, and payment options.

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Order Processing Time

• All orders are processed within 2–3 business days after payment confirmation or successful COD order placement.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• We will notify you in case of any unexpected delays.

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Shipping Time & Delivery Estimates

• After dispatch, orders typically take 6–7 business days for delivery.

• Delivery times may vary depending on your location.

• You will receive a tracking number via email or SMS once your order has been shipped.

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Shipping Charges

• We offer Free Shipping on all orders across India.

• There are no hidden fees—the price you see is the final price.

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Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a convenient payment option:

• COD is available for most pin codes across India.

• No additional charges apply for COD orders.

• Please ensure someone is available at the address to receive and pay for the package at the time of delivery.

• Orders placed with COD must be confirmed via phone or email before processing.

Note: Frequent refusals or fake COD orders may result in suspension of COD services for that customer.

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Delivery Partners

We work with leading courier partners to ensure safe and timely delivery of all orders.

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Shipping Locations

• We currently ship all over India.

• For international or custom orders, please contact us directly at priyammdigital@gmail.com.

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Incorrect Address or Missed Delivery

• Please make sure your delivery address is accurate and complete.

• If a package is returned to us due to an incorrect address or failed delivery attempts, we’ll contact you to re-ship the product (additional shipping charges may apply).

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Order Tracking

You’ll receive tracking details via SMS or email once your order is shipped. You can monitor the shipment status directly through the courier’s website.

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Damaged, Lost, or Delayed Packages

• If your package is lost or arrives damaged, please contact us within 24 hours with order details and supporting photos.

• We will promptly investigate and ensure you receive either a replacement or a full refund.

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Contact Us

If you have any questions about shipping or COD:

📧 Email: priyammdigital@gmail.com
📞 Phone: +91 96905 91109
📍 Address: 14/109, Railway Station Road, Near Police Station, Khekra, Baghpat, Uttar Pradesh
🌐 Website: www.priyamm.com

Effective Date: May 31, 2025